Privacy Policy

Privacy policy applies on our website to protect visitors when browsing our site or communicate electronically with us.

This policy sets out how we process any personal data we collect from you or you provide to us through our website. We will do our best to keep your information secure and we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or we collect from you when you visit this site. By visiting https://www.sdheatingelectrics.co.uk, you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you

We may collect, store and use the following kinds of information about individuals who visit and use our website:

Information you supply to us

You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form, request an online quote/ book online form. The information you give us may include your full name, e-mail address and phone number.

Information our website automatically collects about you
When visiting our website, we may automatically collect information including the following:

  • technical information, including a truncated and anonymised version of your Internet protocol(IP) address, browser type and version, operating system and platform;
  • information about your visit, including what pages you visit, how long you are on the site, how you got to the site(including date and time); page response times, length of visit and what you click on.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes of which we use them see our Cookie Policy.

How we may use the information we collect

We use the information in the following ways:

Information you supply to us

 We will use this information:

  • to provide you with information and/or services that you request from us;

Information we automatically collect about you

We will use this information:

  • to administer our site including troubleshooting and statistical purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • security and debugging as part of our efforts to keep our site safe and secure.

This collected information is anonymously and not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245

Disclosure of your information

Any information you provide to us may be stored on a secure server. S.D Heating & Electrics Ltd uses a trusted hosting provider (IONOS) to facilitate the running and management of this website. We do not rent, sell or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. 

Third party links

Our site may contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to solutions@sdheatingelectrics.co.uk.